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Customer relationship marketing : get to know your customers andwin their loyalty / Merlin Stone...[et al.]

Main Author: Stone, Merlin
Other Authors: Machtynger, Liz, Woodcock, Neil
Format: MONOGRAPHS
Language: English
Published: London : Kogan Page, 2000
Edition: 2nd ed.
Series: Marketing in action series
Subjects: Customer relations.
Relationship marketing.
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