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Customer relationship marketing : get to know your customers andwin their loyalty / Merlin Stone...[et al.]

Main Author: Stone, Merlin
Other Authors: Machtynger, Liz, Woodcock, Neil
Format: MONOGRAPHS
Language: English
Published: London : Kogan Page, 2000
Edition: 2nd ed.
Series: Marketing in action series
Subjects: Customer relations.
Relationship marketing.
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245 1 0 |a Customer relationship marketing : get to know your customers andwin their loyalty  |b /  |c Merlin Stone...[et al.] 
250 |a 2nd ed. 
260 |a London :  |b Kogan Page,  |c 2000 
300 |a xii, 228 p. :  |c 24 cm. 
440 0 |a Marketing in action series 
500 |a Includes index. 
650 0 |a Customer relations. 
650 0 |a Relationship marketing. 
700 1 |a Machtynger, Liz 
700 1 |a Woodcock, Neil 
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