Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown, Moosha Gulycz
Main Author: | Brown, Stanley A. |
---|---|
Other Authors: | Gulycz, Moosha |
Format: | MONOGRAPHS |
Language: | English |
Published: |
Etobicoke, ON. : Wiley, 2002 |
Subjects: |
Customer relations --
> Management.
Customer relations. |
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