Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown, Moosha Gulycz
| Main Author: | Brown, Stanley A. |
|---|---|
| Other Authors: | Gulycz, Moosha |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Etobicoke, ON. : Wiley, 2002 |
| Subjects: |
Customer relations --
> Management.
Customer relations. |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xx, 272 p. : 24 cm. |
| ISBN: |
0470831618 |