Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A. Brown, Moosha Gulycz
| Main Author: | Brown, Stanley A. |
|---|---|
| Other Authors: | Gulycz, Moosha |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Etobicoke, ON. : Wiley, 2002 |
| Subjects: |
Customer relations --
> Management.
Customer relations. |
| Tags: |
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| 020 | |a 0470831618 |c 868 | ||
| 040 | |a DLC |c MUT | ||
| 050 | 0 | 0 | |a HF5415.5 |b B76P77 |
| 100 | 1 | |a Brown, Stanley A. | |
| 245 | 1 | 0 | |a Performance driven CRM : how to make your customer relationship management vision a reality |b / |c Stanley A. Brown, Moosha Gulycz |
| 260 | |a Etobicoke, ON. : |b Wiley, |c 2002 | ||
| 300 | |a xx, 272 p. : |c 24 cm. | ||
| 500 | |a Includes index. | ||
| 650 | 0 | |a Customer relations -- |x Management. | |
| 650 | 0 | |a Customer relations. | |
| 700 | 1 | |a Gulycz, Moosha | |
| 991 | |a MONOGRAPHS |b 6 |c 2018-11-07 06:06:28 |d 2022-12-17 10:05:27 |e mut |f n |g 2018-11-07 |h n |i a |j m |k |l a |m |n a |o |p b |q |r xxc |s eng |t 2002 |v Performance driven CRM : how to make your customer relationship management vision a reality / | ||