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Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete de Azevedo, Ricardo Pomeranz

Main Author: Azevedo, Abaete de
Other Authors: Pomeranz, Ricardo
Format: MONOGRAPHS
Language: English
Published: New York : McGraw-Hill, 2008
Subjects: Consumers.
Customer relations.
Marketing.
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