Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / Abaete de Azevedo, Ricardo Pomeranz
Main Author: | Azevedo, Abaete de |
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Other Authors: | Pomeranz, Ricardo |
Format: | MONOGRAPHS |
Language: | English |
Published: |
New York : McGraw-Hill, 2008 |
Subjects: |
Consumers.
Customer relations. Marketing. |
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