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ITIL service strategy / David Cannon...[et al.]

Other Authors: Cannon, David, Lacy, Shirley, Wheeldon, David
Format: MONOGRAPHS
Language: English
Published: London : TSO, 2011
Edition: 2nd ed.
Series: ITIL
Subjects: Computer industry -- > Customer services -- > Management.
Electronic office machine industry -- > Customer services -- > Management.
Information technology -- > Management.
Support services (Management)
Information technology -- > Management -- > Standards.
Computer networks -- > Management.
Customer services -- > Management.
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Call Number: HD30.28 I854 2011
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