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ITIL service operation / Randy Steinberg...[et al.]

Other Authors: Lacy, Shirley, Rudd, Colin, Steinberg, Randy
Format: MONOGRAPHS
Language: English
Published: London : TSO, 2011
Edition: 2nd ed.
Series: ITIL
Subjects: Computer industry -- > Customer services -- > Management.
Electronic office machine industry -- > Customer services -- > Management.
Information technology -- > Management.
Management.
Support services (Management)
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MUT Lib 3rd Floor

Call Number: HD9696.67.A2 I853 2011
1 - Copy 1
Checked out Due: 2013-5-20 Reserve This Item

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