ITIL continual service improvement / Vernon Lloyd...[et al.]
| Other Authors: | Lacy, Shirley, Lloyd, Vernon, Wheeldon, David |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
London : TSO, 2011 |
| Edition: | 2nd ed. |
| Series: |
ITIL
|
| Subjects: |
Computer industry --
> Customer services --
> Management.
Electronic office machine industry -- > Customer services -- > Management. Information technology -- > Management -- > Standards. Support services (Management) Information technology -- > Management. Computer networks -- > Management. |
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MUT Lib 3rd Floor
| Call Number: | HD9696.67.A2 I851 2011 |
|---|---|
| 1 - Copy 1 |