ITIL service transition / Stuart Rance...[et al.]
Other Authors: | Lacy, Shirley, Rance, Stuart, Rudd, Colin |
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Format: | MONOGRAPHS |
Language: | English |
Published: |
London : TSO, 2011 |
Edition: | 2nd ed. |
Series: |
ITIL
|
Subjects: |
Information technology --
> Management.
Electronic office machine industry -- > Customer services -- > Management. Support services (Management) Management information systems. Strategic planning. Computer service industry. Computer technical support. Computer industry -- > Customer services -- > Management. |
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MUT Lib 3rd Floor
Call Number: | HD9696.67.A2 I855 2011 |
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1 - Copy 1 |