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APA Citation

Cannon, D., Lacy, S., & Wheeldon, D. (2011). ITIL service strategy (2nd ed.). London: TSO.

MLA Citation

Cannon, David, Shirley Lacy, and David Wheeldon. ITIL Service Strategy. 2nd ed. London: TSO, 2011.

Warning: These citations may not always be 100% accurate.

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