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Customer marketing : how to improve the profitability of your customer base / Jay Curry...[et al.]

Main Author: Curry, Jay
Other Authors: Thys, Guido, Wurtz, Wil, Zijlstra, Conny
Format: MONOGRAPHS
Language: English
Published: London : Kogan Page, 1998
Subjects: Marketing.
Relationship marketing.
Customer relations.
Consumers' preferences.
Customer services.
Customer relations -- > Management.
Customer services -- > Marketing.
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Item Description: Includes index.
Physical Description: v, 150 p. : illus., tables ; 21 cm.
ISBN: 0749426276

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