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Customer-focused marketing : actions for delivering greater in internal and / Ian Chaston

Main Author: Chaston, Ian
Format: MONOGRAPHS
Language: English
Published: London : McGraw-Hill, 1993
Series: Marketing for professionals series
Subjects: Consumer satisfaction.
Marketing -- > Management.
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020 |a 0077076982 
040 |a DLC  |c MUT 
050 4 |a HF5415.13  |b C53C98 1993 
100 1 |a Chaston, Ian 
245 1 0 |a Customer-focused marketing : actions for delivering greater in internal and  |b /  |c Ian Chaston 
260 |a London :  |b McGraw-Hill,  |c 1993 
300 |a xi, 222 p. :  |b illus., tables ;  |c 23 cm. 
440 0 |a Marketing for professionals series 
500 |a Includes bibliographical references and index. 
650 0 |a Consumer satisfaction. 
650 0 |a Marketing --  |x Management. 
991 |a MONOGRAPHS  |b 9  |c 2018-11-07 00:06:22  |d 2022-09-07 09:38:03  |e mut  |f n  |g 2017-11-07  |h n  |i a  |j m  |k    |l a  |m    |n a  |o    |p b  |q    |r enk  |s eng  |t 1993   |v Customer-focused marketing : actions for delivering greater in internal and / 

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