Customer relationship management : a strategic imperative in the world of e-Business / Stanley A. Brown
| Main Author: | Brown, Stanley A. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Toronto : John Wiley, 2000 |
| Subjects: |
Customer relations.
Customer relations -- > Management. Electronic commerce. Marketing -- > Management. |
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| 040 | |a DLC |c MUT | ||
| 050 | 0 | 0 | |a HF5415.5 |b B76C88 |
| 100 | 1 | |a Brown, Stanley A. | |
| 245 | 1 | 0 | |a Customer relationship management : a strategic imperative in the world of e-Business |b / |c Stanley A. Brown |
| 260 | |a Toronto : |b John Wiley, |c 2000 | ||
| 300 | |a 345 p. : |b illus. ; |c 23 cm. | ||
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Customer relations -- |x Management. | |
| 650 | 0 | |a Electronic commerce. | |
| 650 | 0 | |a Marketing -- |x Management. | |
| 991 | |a MONOGRAPHS |b 6 |c 2018-11-06 21:53:34 |d 2022-12-17 10:11:39 |e mut |f n |g 2018-11-06 |h n |i a |j m |k |l a |m |n a |o |p b |q |r xxc |s eng |t 2000 |v Customer relationship management : a strategic imperative in the world of e-Business / | ||