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Consumer satisfaction (10)	Management (4)	Marketing -- (4)
Customer relations (3)	Industrial management (2)	Selling (2)
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Consumer satisfaction -- (1)	Consumers' preferences (1)	Costomer service (1)
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Management information systems (1)	Marketing (1)	Organizational effectiveness (1)
Problem solving (1)	Quality control (1)	Questionnaires (1)
Sales management (1)	Statistical methods (1)	Surveys and Questionnaires (1)
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Showing 1 - 11 of 11 for search: '" Consumer satisfaction --"', query time: 0.05s

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Customer-focused marketing : actions for delivering greater in internal and /

by Chaston, Ian Published 1993

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Market-driven management : how to define, develop, and deliver customer value /

by Webster, Frederick E. Published 2002

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The value network : integrating the five critical processes that create customer satisfaction /

by De Rose, Louis J. Published 1994

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World-class customer satisfaction /

by Barsky, Jonathan D. Published 1995

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Seeking customers /

Published 1993

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Measuring customer satisfaction : survey design, use, and statistical analysis methods /

by Hayes, Bob E. Published 1998

Subjects: “...Consumer satisfaction -- Statistical methods...”

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Marketing management : a customer-oriented approach /

by Clow, Kenneth E. Published 2010

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Revised customer satisfaction : the other half of your job /

by Scott, Dru Published 1991

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Customer-focused quality : what to do on Monday morning /

by Hinton, Tom Published 1994

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The solution-centric organization /

by Eades, Keith M. Published 2006

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Essentials of CRM : a guide to customer relationship management /

by Bergeron, Bryan Published 2002

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Institution: MUT (11)

Library: mut (11)

Format: MONOGRAPHS (11)

Call Number: H - Social Science (11)

Author: Barsky, Jonathan D. (1); Bergeron, Bryan (1); Chaston, Ian (1); Clow, Kenneth E. (1); De Rose, Louis J. (1); more ...

Eades, Keith M. (1)

Hayes, Bob E. (1)

Hinton, Tom (1)

Webster, Frederick E. (1)

Language: English (11)

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