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Principles of service marketing and management / Christopher Lovelock, Lauren Wright

Main Author: Lovelock, Christopher
Format: MONOGRAPHS
Language: English
Published: Upper Saddle River, NJ. : Prentice Hall, 2002
Edition: 2nd ed.
Subjects: Service industries -- > Marketing -- > United States.
Service industries -- > Management -- > United States.
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020 |a 0130950122  |c 675 
040 |a DLC  |c MUT 
050 4 |a HD9981.5  |b L68P75 2002 
100 1 |a Lovelock, Christopher 
245 1 0 |a Principles of service marketing and management  |b /  |c Christopher Lovelock, Lauren Wright 
250 |a 2nd ed. 
260 |a Upper Saddle River, NJ. :  |b Prentice Hall,  |c 2002 
300 |a 436 p. :  |b illus. ;  |c 24 cm. 
504 |a Includes bibliographical references (p. 388-396) and index. 
650 0 |a Service industries --  |x Marketing --  |z United States. 
650 0 |a Service industries --  |x Management --  |z United States. 
991 |a MONOGRAPHS  |b 6  |c 2018-11-07 02:57:13  |d 2022-09-06 10:08:46  |e mut  |f n  |g 2018-11-07  |h n  |i a  |j m  |k    |l a  |m    |n a  |o    |p b  |q    |r nju  |s eng  |t 2002   |u 2nd ed.  |v Principles of service marketing and management / 

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