The CRM handbook : a business guide to customer relationship management / Jill Dyche
| Main Author: | Dyche, Jill |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Boston, MA. : Addison-Wesley, 2002 |
| Series: |
Addison-Wesley information technology series
|
| Subjects: |
Customer relations --
> Management.
Electronic commerce. |
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