Cases in operations management : building customer value through world-class operations / edited by Robert D. Klassen, Larry J. Menor
| Other Authors: | Klassen, Robert D., Menor, Larry J. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Thousand Oaks, CA. : SAGE Pub., 2006 |
| Series: |
The Ivey casebook series
|
| Subjects: |
Industrial management --
> Case studies.
Production management -- > Case studies. |
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| Physical Description: |
x, 423 p. : illus. ; 23 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index. |
| ISBN: |
1412913713 |