Operations management : improving customer service / Richard J. Schonborger, Edward M. Knod
| Main Author: | Schonberger, Richard J. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Homewood, IL. : Irwin, 1991 |
| Edition: | 4th ed. |
| Subjects: |
Industrial management.
Management. Production management. |
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