Operations management : improving customer service / Richard J. Schonborger, Edward M. Knod
| Main Author: | Schonberger, Richard J. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Homewood, IL. : Irwin, 1991 |
| Edition: | 4th ed. |
| Subjects: |
Industrial management.
Management. Production management. |
| Tags: |
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| LEADER | 00869nam a2200217 a 4500 | ||
|---|---|---|---|
| 001 | 0007923 | ||
| 003 | Th-MUT | ||
| 008 | 181106s9999 xx 000 0 eng d | ||
| 020 | |a 0256082405 | ||
| 040 | |a DLC |c MUT | ||
| 050 | 0 | 0 | |a TS155 |b S36O64 1991 |
| 100 | 1 | |a Schonberger, Richard J. | |
| 245 | 1 | 0 | |a Operations management : improving customer service |b / |c Richard J. Schonborger, Edward M. Knod |
| 250 | |a 4th ed. | ||
| 260 | |a Homewood, IL. : |b Irwin, |c 1991 | ||
| 300 | |a xvii, 926 p. : |b illus., graphs, charts, tables, |c 23 cm. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Industrial management. | |
| 650 | 0 | |a Management. | |
| 650 | 0 | |a Production management. | |
| 991 | |a MONOGRAPHS |b 5 |c 2018-11-06 21:19:06 |d 2022-12-03 10:23:08 |e mut |f n |g 2018-11-06 |h n |i a |j m |k |l a |m |n a |o |p b |q |r ilu |s eng |t 1991 |u 4th ed. |v Operations management : improving customer service / | ||