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Customers mean business : six steps to building relationships that last / James A. Unruh

Main Author: Unruh, James A.
Format: MONOGRAPHS
Language: English
Published: Reading, MA. : Addison-Wesley, 1996
Subjects: Customer relations.
Customer services -- > Management.
Success in business.
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020 |a 0201590433  |c 612 
040 |a DLC  |c MUT 
050 0 0 |a HF5415.5  |b U57C88 
100 1 |a Unruh, James A. 
245 1 0 |a Customers mean business : six steps to building relationships that last  |b /  |c James A. Unruh 
260 |a Reading, MA. :  |b Addison-Wesley,  |c 1996 
300 |a 212 p. :  |b illus. ;  |c 24 cm. 
500 |a Includes index. 
650 0 |a Customer relations. 
650 0 |a Customer services --  |x Management. 
650 0 |a Success in business. 
991 |a MONOGRAPHS  |b 5  |c 2018-11-06 17:45:58  |d 2022-12-17 10:19:03  |e mut  |f n  |g 2018-11-06  |h n  |i a  |j m  |k    |l a  |m    |n a  |o    |p b  |q    |r mau  |s eng  |t 1996   |v Customers mean business : six steps to building relationships that last / 

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