Customers mean business : six steps to building relationships that last / James A. Unruh
Main Author: | Unruh, James A. |
---|---|
Format: | MONOGRAPHS |
Language: | English |
Published: |
Reading, MA. : Addison-Wesley, 1996 |
Subjects: |
Customer relations.
Customer services -- > Management. Success in business. |
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003 | Th-MUT | ||
008 | 181106s9999 xx 000 0 eng d | ||
020 | |a 0201590433 |c 612 | ||
040 | |a DLC |c MUT | ||
050 | 0 | 0 | |a HF5415.5 |b U57C88 |
100 | 1 | |a Unruh, James A. | |
245 | 1 | 0 | |a Customers mean business : six steps to building relationships that last |b / |c James A. Unruh |
260 | |a Reading, MA. : |b Addison-Wesley, |c 1996 | ||
300 | |a 212 p. : |b illus. ; |c 24 cm. | ||
500 | |a Includes index. | ||
650 | 0 | |a Customer relations. | |
650 | 0 | |a Customer services -- |x Management. | |
650 | 0 | |a Success in business. | |
991 | |a MONOGRAPHS |b 5 |c 2018-11-06 17:45:58 |d 2022-12-17 10:19:03 |e mut |f n |g 2018-11-06 |h n |i a |j m |k |l a |m |n a |o |p b |q |r mau |s eng |t 1996 |v Customers mean business : six steps to building relationships that last / |