Customers mean business : six steps to building relationships that last / James A. Unruh
| Main Author: | Unruh, James A. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Reading, MA. : Addison-Wesley, 1996 |
| Subjects: |
Customer relations.
Customer services -- > Management. Success in business. |
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
212 p. : illus. ; 24 cm. |
| ISBN: |
0201590433 |