Total quality management / Dele H. Besterfield...[et al.]
| Main Author: | Besterfield, Dale H. |
|---|---|
| Other Authors: | Besterfield, Glen H., Besterfield-Dacre, Mary, Besterfield-Michna |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Upper Saddle River, NJ. : Pearson Education, 2003 |
| Edition: | 3rd ed. |
| Subjects: |
Total quality management.
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| Tags: |
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| Physical Description: |
xi, 640 p. : illus. ; 23 cm. |
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| Bibliography: |
Includes bibliographical references and index. |
| ISBN: |
0131228099 |