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The CRM project management handbook : building realistic expectations and managing risk / Michael Gentle

Main Author: Gentle, Michael
Format: MONOGRAPHS
Language: English
Published: London : Kogan Page, 2002
Subjects: Customer relations -- > Management.
Project management.
Customer relations.
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100 1 |a Gentle, Michael 
245 1 4 |a The CRM project management handbook : building realistic expectations and managing risk  |b /  |c Michael Gentle 
260 |a London :  |b Kogan Page,  |c 2002 
300 |a 227 p. :  |b illus. ;  |c 23 cm. 
650 0 |a Customer relations --  |x Management. 
650 0 |a Project management. 
650 0 |a Customer relations. 
991 |a MONOGRAPHS  |b 6  |c 2018-11-06 22:33:45  |d 2022-12-17 09:59:24  |e mut  |f n  |g 2018-11-06  |h n  |i a  |j m  |k    |l a  |m    |n a  |o    |p b  |q    |r enk  |s eng  |t 2002   |v The CRM project management handbook : building realistic expectations and managing risk / 

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