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Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley...[et al.]

Main Author: Keehley, Patricia
Other Authors: Longmire, Laura, MacBride, Sue, Medlin, Steven
Format: MONOGRAPHS
Language: English
Published: San Francisco : Jossey-Bass Pub., 1997
Subjects: Benchmarking (Management)
Total quality management in government.
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