Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies / Patricia Keehley...[et al.]
| Main Author: | Keehley, Patricia |
|---|---|
| Other Authors: | Longmire, Laura, MacBride, Sue, Medlin, Steven |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
San Francisco : Jossey-Bass Pub., 1997 |
| Subjects: |
Benchmarking (Management)
Total quality management in government. |
| Tags: |
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| Physical Description: |
xx, 251 p. : 23 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index. |
| ISBN: |
0787902993 |