Super service : seven keys to delivering great customer service even when you don't feel like it : even when they don't deserve it / Jeff Gee, Val Gee
Main Author: | Gee, Jeff |
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Other Authors: | Gee, Val |
Format: | MONOGRAPHS |
Language: | English |
Published: |
New York : McGraw-Hill, 1999 |
Subjects: |
Customer services.
Customer relations. |
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Physical Description: |
148 p. : illus. ; 23 cm. |
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Bibliography: |
Includes index. |
ISBN: |
0070248176 |