Total quality management / Dale H. Besterfield...[et al.]
| Main Author: | Besterfield, Dale H. |
|---|---|
| Other Authors: | Besterfield, Glen H., Besterfield-Michna, Carol, Besterfield-Sacre, Mary |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Upper Saddle River, NJ. : Prentice Hall, 1999 |
| Edition: | 2nd ed. |
| Subjects: |
Quality control.
Total quality management. |
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