World-class customer satisfaction / Jonathan D. Barsky
| Main Author: | Barsky, Jonathan D. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Burr Ridge IL. : Irwin, 1995 |
| Subjects: |
Costomer service
Consumer satisfaction. Marketing. |
| Tags: |
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| LEADER | 00731nam a2200205 a 4500 | ||
|---|---|---|---|
| 001 | 0007014 | ||
| 003 | Th-MUT | ||
| 008 | 181106s9999 xx 000 0 eng d | ||
| 020 | |a 0786301287 |c 1999 | ||
| 040 | |a DLC |c MUT | ||
| 050 | 0 | 0 | |a HF5415.5 |b B37W67 |
| 100 | 1 | |a Barsky, Jonathan D. | |
| 245 | 1 | 0 | |a World-class customer satisfaction |b / |c Jonathan D. Barsky |
| 260 | |a Burr Ridge IL. : |b Irwin, |c 1995 | ||
| 300 | |a xviii. 229 p. : |b illus., charts ; |c 24 cm. | ||
| 500 | |a Includes index. | ||
| 650 | 0 | |a Costomer service | |
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Marketing. | |
| 991 | |a MONOGRAPHS |b 6 |c 2018-11-06 21:23:44 |d 2022-12-17 10:08:10 |e mut |f n |g 2018-11-06 |h n |i a |j m |k |l a |m |n a |o |p b |q |r ilu |s eng |t 1995 |v World-class customer satisfaction / | ||