World-class customer satisfaction / Jonathan D. Barsky
| Main Author: | Barsky, Jonathan D. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Burr Ridge IL. : Irwin, 1995 |
| Subjects: |
Costomer service
Consumer satisfaction. Marketing. |
| Tags: |
Add
No Tags, Be the first to tag this record!
|
| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xviii. 229 p. : illus., charts ; 24 cm. |
| ISBN: |
0786301287 |