Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcoock and Marsha L. Willard
| Main Author: | Brown, Mark Graham |
|---|---|
| Other Authors: | Willard, Marsha L. |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Chicago : Irwin Professional Pub., 1994 |
| Subjects: |
Management.
Total quality management. |
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xviii, 252 p. : illus., charts ; 24 cm. |
| ISBN: |
0786301406 |