Service operations management / Roger W. Schmenner
| Main Author: | Schmenner, Roger W. |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Englewood Cliffs, N.J. : Prentice Hall, 1995 |
| Subjects: |
Service industries -- Management.
Service industries. |
| Tags: |
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| 003 | Th-MUT | ||
| 008 | 181106s1995 xx 000 0 eng d | ||
| 020 | |a 0131804499 | ||
| 020 | |a 002406811X hd | ||
| 040 | |a DLC |c MUT | ||
| 050 | 0 | 4 | |a HD9980.5 |b S34S47 |
| 100 | 1 | |a Schmenner, Roger W. | |
| 245 | 1 | 0 | |a Service operations management |b / |c Roger W. Schmenner |
| 260 | |a Englewood Cliffs, N.J. : |b Prentice Hall, |c 1995 | ||
| 300 | |a xiv, 406 p. : |b illus. ; |c 24 cm. | ||
| 504 | |a Includes bibliographical references (p. 398-401) and index | ||
| 650 | 0 | |a Service industries -- Management. | |
| 650 | 0 | |a Service industries. | |
| 991 | |a MONOGRAPHS |b 11 |c 2018-11-07 02:49:04 |d 2022-12-13 14:13:50 |e mut |f n |g 2018-11-07 |h n |i a |j m |k |l a |m |n a |o |p b |q |r nju |s eng |t 1995 |v Service operations management / | ||