TQM in action : a practical approach to continuous performance improvement / John Pike, Richard Barnes
| Main Author: | Pike, John |
|---|---|
| Other Authors: | Barnes, Richard. |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
London : Chapman & Hall, 1996 |
| Edition: | 2nd ed. |
| Subjects: |
Administration.
Management. Total quality management. |
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xii, 362 p. : illus., tables, charts ; 24 cm. |
| ISBN: |
0412715309 |