Record Citations

APA Citation

Pike, J., & Barnes, R. (1996). TQM in action : a practical approach to continuous performance improvement (2nd ed.). London: Chapman & Hall.

MLA Citation

Pike, John, and Richard Barnes. TQM in Action : A Practical Approach to Continuous Performance Improvement. 2nd ed. London: Chapman & Hall, 1996.

Warning: These citations may not always be 100% accurate.