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Quality management in the service industry /
by Stebbing, Lionel Published 1990
Subjects: “...Service industries -- Management...”
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    Service operations management : strategy, design and delivery /
    by Hope, Christine Published 1997
    Subjects: “...Service industries -- Management...”
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      Service operations management /
      by Schmenner, Roger W. Published 1995
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        Plant and service tours in operations management /
        by Schmenner, Roger W. Published 1992
        Subjects: “...Service industries -- Management...”
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          Service success ! : lessons from a leader on how to turn around a service business /
          by Kaplan, Daniel I. Published 1994
          Subjects: “...Service industries -- Management...”
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            Reviving industry in America Japanese influences on manufacturing and the service sector /
            by Shapiro, Harris Jack Published 1987
            Subjects: “...Service industries -- Management -- Japan...”
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              Principles of service marketing and management /
              by Lovelock, Christopher Published 2002
              Subjects: “...Service industries -- Management -- United States...”
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                The information broker's handbook
                by Rugge, Sue Published 1992
                Subjects: “...Information services industry -- Management...”
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                  Financial institutions management : a modern perspective /
                  by Saunders, Anthony Published 1997
                  Subjects: “...Financial services industry -- Management...”
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                    Financial institutions management : a modern perspective /
                    by Saunders, Anthony Published 2000
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                      Financial institutions management : a modern perspective /
                      by Saunders, Anthony Published 1994
                      Subjects: “...Financial services industry -- Management...”
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                        Measuring and managing operational risks in financial institutions : tools, techniques and other resources /
                        by Marshall, Christopher Lee Published 2001
                        Subjects: “...Financial services industry -- Management...”
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