The complete customer service letter book / Edward W. Werz, Sally Germain
| Main Author: | Werz, Edward W. |
|---|---|
| Other Authors: | Germain, Sally |
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
New York : McGraw-Hill, 1993 |
| Subjects: |
Commercial correspondence.
Customer services |
| Tags: |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xvi, 290 p. : 23 cm. + disk |
| ISBN: |
0071137718 |