The experience economy : work is theatre and every business a stage : goods and services are no longer enough / B. Joseph Pine
| Main Author: | Pine, B. Joseph |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
Boston, MA. : Harvard Business School Pr., 1999 |
| Subjects: |
Customer services.
Diversification in industry. Product management. |
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