Better business by phone : a guide to effective telebusiness management / Valerie O'Dea
| Main Author: | O'Dea, Valerie |
|---|---|
| Format: | MONOGRAPHS |
| Language: | English |
| Published: |
London : Macmillan Business, 1998 |
| Subjects: |
Telephone selling.
Telemarketing. Telematics. Management. Marketing. Telephone in business. Coding theory. Computer science. |
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| Item Description: |
Includes index. |
|---|---|
| Physical Description: |
xiv, 234 p. : 23 cm. |
| ISBN: |
0333669096 |