« Back to Record
Record Citations
APA Citation
Lacy, S., Rudd, C., & Steinberg, R. (2011). ITIL service operation (2nd ed.). London: TSO.
MLA CitationLacy, Shirley, Colin Rudd, and Randy Steinberg. ITIL Service Operation. 2nd ed. London: TSO, 2011.
Warning: These citations may not always be 100% accurate.