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Record Citations
APA Citation
Hunnebeck, L., Lacy, S., & Rudd, C. (2011). ITIL service design (2nd ed.). London: TSO.
MLA CitationHunnebeck, Lou, Shirley Lacy, and Colin Rudd. ITIL Service Design. 2nd ed. London: TSO, 2011.
Warning: These citations may not always be 100% accurate.