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APA Citation

Hunnebeck, L., Lacy, S., & Rudd, C. (2011). ITIL service design (2nd ed.). London: TSO.

MLA Citation

Hunnebeck, Lou, Shirley Lacy, and Colin Rudd. ITIL Service Design. 2nd ed. London: TSO, 2011.

Warning: These citations may not always be 100% accurate.

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