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Record Citations
APA Citation
Michelli, J. A. (2007). The starbucks experience : 5 principles for turning ordinary into extraordinary. New York: McGraw-Hill.
MLA CitationMichelli, Joseph A. The Starbucks Experience : 5 Principles for Turning Ordinary Into Extraordinary. New York: McGraw-Hill, 2007.
Warning: These citations may not always be 100% accurate.