Record Citations

APA Citation

Allen-Bond, J., Heyen, N., & Vaughan, A. (1996). Business calls : telephoning skills for business. Essex: Longman.

MLA Citation

Allen-Bond, Jacqueline, Neil Heyen, and Andrew Vaughan. Business Calls : Telephoning Skills for Business. Essex: Longman, 1996.

Warning: These citations may not always be 100% accurate.