Data mining techniques in CRM : inside customer segmentation / Konstantinos Tsiptsis, Antonios Chorianopoulos
Main Author: | Tsiptisis, Konstantinos |
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Other Authors: | Chorianopoulos, Antonios |
Format: | MONOGRAPHS |
Language: | English |
Published: |
Chichester, West Sussex : John Wiley & Sons, 2009 |
Subjects: |
Customer relations --
> Management --
> Data processing.
Customer relations -- > Management. Data mining. |
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Physical Description: |
xi, 357 p. : illus. ; 25 cm. |
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Bibliography: |
Includes bibliographical references and index. |
ISBN: |
9780470743973 |