Business process change : a manager's guide to improving, redesigning, and automating processes / Paul Harmon
Main Author: | Harmon, Paul |
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Format: | MONOGRAPHS |
Language: | English |
Published: |
Amsterdam, Boston : Morgan Kaufmann Pub., 2003 |
Subjects: |
Electronic commerce.
Organizational change. System design. |
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Physical Description: |
xxi, 529 p. : illus. ; 24 cm. |
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Bibliography: |
Includes bibliographical references and index. |
ISBN: |
1558607587 |