Harvard business review on customer relationship management
| Format: | MONOGRAPHS |
|---|---|
| Language: | English |
| Published: |
Boston, MA. : Harvard Business school Pr., 2001 |
| Subjects: |
Customer relations --
> Management.
|
| Tags: |
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| Item Description: |
A Harvard business review paperbock |
|---|---|
| Physical Description: |
192 p. : illus. ; 21 cm. |
| ISBN: |
1578516994 |