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Management : metting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen

Main Author: Plunkett, Warren R.
Other Authors: Allen, Gemmy S., Attner, Raymond F.
Format: MONOGRAPHS
Language: English
Published: Cincinnati, Ohio : South-Western Pub., 2002
Edition: 7th ed.
Subjects: Management.
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Physical Description: xxviii, 797 p. : illus. ; 26 cm. + CD-ROM.
Bibliography: Includes bibliographical references and index.
ISBN: 0324027257

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