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Record Citations
APA Citation
Plunkett, W. R., Allen, G. S., & Attner, R. F. (2002). Management : metting and exceeding customer expectations (7th ed.). Cincinnati, Ohio: South-Western Pub..
MLA CitationPlunkett, Warren R., Gemmy S Allen, and Raymond F Attner. Management : Metting and Exceeding Customer Expectations. 7th ed. Cincinnati, Ohio: South-Western Pub., 2002.
Warning: These citations may not always be 100% accurate.