Record Citations

Moen, R. D., Nolan, T. W., & Provost, L. P. (1999). Quality improvement through planned experimentation (2nd ed.). New York: McGraw-Hill.

Moen, Ronald D., Thomas W Nolan, and Lloyd P Provost. Quality Improvement Through Planned Experimentation. 2nd ed. New York: McGraw-Hill, 1999.