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APA Citation
Shafer, S. M., & Meredith, J. R. (1998). Operations management : a process approach with spreadsheets. New York: John Wiley.
MLA CitationShafer, Scott M., and Jack R Meredith. Operations Management : A Process Approach With Spreadsheets. New York: John Wiley, 1998.
Warning: These citations may not always be 100% accurate.